1. Payment secured
Your payment is recorded and the seller payout is placed on hold.
SCI BUYER PROTECTION
Buy sports cards with confidence
Your payment is processed securely, and the seller payout is not released immediately after checkout. The seller must ship the order, provide tracking, and complete the protected delivery process.
2. Seller ships
The seller adds valid tracking so you can follow the package.
3. Inspect delivery
Receive and inspect the card before confirming that the order is acceptable.
4. Seller payout
The payout becomes eligible only after buyer confirmation and when no unresolved issue exists.
What to do after delivery
Inspect the card, packaging, condition, and listing details before confirming receipt. Do not confirm the order if it is missing, damaged, incorrect, significantly different from the listing, or raises an authenticity concern.
Use the protected-order link provided in your order emails to confirm safe delivery or report a problem. When a problem is reported, the seller payout remains on hold while the administrator reviews the order.
Frequently asked questions
When does the seller get paid?
The seller payout becomes eligible after the buyer confirms receipt and no unresolved refund, dispute, chargeback, or fraud hold exists.
What happens if my order does not arrive?
Report the issue from your protected-order page. The seller payout remains on hold while the case is reviewed.
What if the card is damaged or different from the listing?
Do not confirm receipt. Report the problem and describe the issue clearly before payout is released.
Is SCI a licensed escrow company?
SCI Buyer Protection is a marketplace seller-payout hold and review process. It is not presented as a licensed bank escrow account.